Court decision · 15 January 2019
Robles v. Domino's Pizza, LLC
913 F.3d 898 (9th Cir. 2019) · U.S. Court of Appeals for the Ninth Circuit
United StatesAccessibility
What it means for your code
Consumer web and mobile apps should meet WCAG 2.1 AA; accessibility suits against apps are routine.
What happened
A blind customer could not order from Domino's website and app using screen-reading software.
What was decided
The ADA applies to a website and app that connect customers to the goods and services of a physical place of public accommodation; due process did not bar the claim despite no DOJ web standard. Certiorari was denied.
The legal test applied
- The ADA applies to a website and app that connect customers to the goods and services of a physical place of public accommodation
What would have changed the outcome
- Purely online businesses: circuits differ on whether a physical nexus is required
Read the decision at the source
Summary and analysis by Lawpatch, checked by an editor against the source. Risk analysis, not legal advice; the law may have moved on since this decision.